Orso Audio can not offer refunds of products unless items are damaged in delivery or are faulty. Due to the nature of the products we sell the majority of orders are custom made, therefore please make sure you are purchasing the correct product. If you have any queries please contact us.
If you request a refund because you have changed your mind prior to the transformers being made then we can offer you a refund, however this will incur a cost to us as a business and you may have that cost deducted from your total.